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Watching time: 60 minutes
This round-table is best for:
- Sales and Consulting, Executives.
The decision to change Microsoft Dynamics Partner or even a solution, is made easier today than ever before: Make a mistake, and you will be punished by your customers in no time.
During the upcoming panel discussion “The power of keeping Dynamics 365 customer churn to a minimum” you will hear experts share tips and strategies for ensuring continued success with your existing customers along with insights and a deep dive to answer and explore the following questions:
- How to establish and sustain enduring relationships with customers in an online business?
- What drives customer loyalty in today‘s business?
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What new factors are coming into the decision-making process?
How do you listen to your customers and integrate their feedback into your services and processes? - How do you structure support for subscription-based customers without killing your business?
- What are tactics to make sure customers stick with you?
Presenters
Sandra Matuleviciute-Bagdonaviciene
Reinis Sparāns
Rimvydas Saulis
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